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Top 8 reasons to make iHerb your #1 choice!

 

Triple Guarantee: Value, Quality & Delivery


iHerb guarantees that you will receive the best overall value in the world for over 30,000 natural products -- all authentic brands sold in the U.S. market. We will also guarantee the delivery of your order.


Authentic reviews from purchasing customers


We only allow reviews from customers who have ordered the specific product from iHerb. This assures honest and accurate reviews to help you make smarter buying choices.


Assurance of freshness and quality


With an inventory turnover rate averaging 8.1 times per year, iHerb is able to offer you the FRESHEST products possible! You can even see the expiration or best-by dates on most products, like holding the actual product in a traditional store. Check out our iTested page for the next level of quality and transparency!


Air-conditioned and super clean warehouses

Herb’s distribution centers are entirely climate-controlled, which protects the products from such conditions as humidity, heat and cold. In addition, our distribution centers are industry-certified by NSF International, earning Good Manufacturing Practice (GMP) certification.


Solid commitment to personal privacy


iHerb puts your privacy first. Since our founding in 1996, we have never sold or leased any customer information to third parties. Your personal information remains entirely confidential. What’s more, as of August 2018, iHerb is one of the few U.S. companies to be compliant with the European Union GDPR privacy laws.


Enhanced 256-bit encryption with tokenization


Simply put, "tokenization" means we only store the last 4 digits and the expiration date of your credit card, so you know which card you are using.


24 hour/ 7 day customer service


We are also reachable 24 hours per day, 7 days per week, by chat and contact to answer questions and resolve issues with your order.


Eco-friendly initiatives


When you shop with us, you're part of a global solution to a healthier, more sustainable planet!